1.1. The NCI 20th Anniversary’s “1st Mini Draw”, “2nd Mini Draw” and “Final Grand Draw” promotions(“Promotions”) are open to all Singapore citizens, Permanent Residents and Non-Permanent Residents residing in Singapore.

1.2. Persons in the following categories are not eligible to participate in this promotion:
1.2.1. Anyone below 18 years of age at the time of submission of entry;
1.2.2. Employees of NutraCeutical Ingredients Pte Ltd (“NCI”) and their immediate family members;
1.2.3. Any vendor, partner or any other individual directly involved or connected to this promotion and their immediate family members
1.2.4. Persons not residing in Singapore

1.3. The period for the “Promotions” is valid from 10th Feb 2025 – 11th November 2025 (“Promotion Period”)

2.1. To participate in our Promotions, purchase the NCI products stated below (“Qualifying Products”) from a participating outlet during the Promotion Period.

2.2. Participating Outlets
2.2.1. NCI Official Store at Block 3021 Ubi Avenue 2, #01-169 Singapore 408897
2.2.2. NCI Official Online Store (www.nci-health.com)
2.2.3. NCI Official Shopee Mall and Lazada Mall outlets
2.2.4. All authorized resellers in Singapore including Watson’s and FairPrice online. Please refer to this list for more details.

2.3. Qualifying Products
2.3.1. Recogen Original 30 Sachets Box
2.3.2. Recogen Calcium 30 Sachets Box
2.3.3. Recogen Gold 30 Sachets Box
2.3.4. Recogen Total and Recogen Total (Lemon Tea flavour) 30 Sachets Box
2.3.5. Recogen Active 14 Sachets Box
2.3.6. Recogen Prime 30 Sachets Box
2.3.7. Bone K+ 60 Soft Gels Box
2.3.8. NCI Pure Krill Oil Boost (30 and 60 capsules)
2.3.9. NCI Vitamin D3 and K2 MK-7 (30 and 60 capsules)

2.4. Send your entry to 9299 5566 via WhatsApp in the following format: NCI20 <FULL REGISTERED NAME> <RECEIPT NUMBER> <LAST 3 DIGITS + 1 LETER OF NRIC>, along with a photo of the receipt

(Example – NCI 20 JOHN LIM NCI5-1036 567A)

2.5. An original/valid receipt should include a store name, receipt number and a description of our Qualifying Products. Handwritten receipts are not allowed.

2.6. Every unit of Qualifying Products purchased will earn you 1 Lucky Draw Chance.

2.7. Free items, promotional items and items purchased using cash top up (during your birthday month) are not eligible for the Promotions.

2.8. Multiple entries are allowed; however, all entries must be accompanied by a new and original/valid receipt.

2.9. Our office will process all entries and generate a physical printed Lucky Draw slip which will then be placed in a locked Lucky Draw Box.

2.10. If an eligible participant does not win a prize in a draw, their chances earned will snowball to the next draw, until the Final Grand Draw.

2.11. NCI’s decision on the number of chances you receive will be final and conclusive.

2.12. Chances allocated are non-assignable or transferable.

2.13. Entries with repeated receipts will be disqualified.

2.14. All information submitted via WhatsApp will be subject to verification. In the event any information is incomplete or invalid, we shall have the right to disqualify the winner without notice and award his or her prize to a reserve winner.

2.15. All Lucky Draw WhatsApp entries shall reach us by
2.15.1. 4th May 2025, 2359 hours for 1st Mini Draw
2.15.2. 7th August 2025, 2359 hours for 2nd Mini Draw
2.15.3. 10th November 2025, 2359 hours for Final Grand Draw”).
2.15.4. WhatsApp entries sent after the stipulated closing time (2359 hours) stated above will be considered invalid.

2.16. The Lucky Draw will be conducted at Block 3021 Ubi Avenue 2 #01-169 Singapore 408897, which will be livestreamed on our official social media platform.
2.16.1. The dates for the draws are:
5/5/2025 for 1st Mini Draw,
8/8/2025 for 2nd Mini Draw and
11/11/2025 for Grand Draw

2.17. This promotion will automatically terminate and/or lapse at the end of the Promotion Period.

2.18. Winners will be notified by phone and WhatsApp messages. All winners must produce their original NRIC or passport, original receipt and notification for verification upon prize collection. Winners who fail to produce the aforesaid documents shall not be entitled to collect the prizes.

2.19. Prizes are strictly not transferable. Prizes must be collected within one month from the notification.

2.20. The Lucky Draw result or any decision made by us is final and no correspondence will be entertained.

2.21. Participants acknowledge and accept that there is no intention to create any legal relations by participating in the Lucky Draw, which is a promotional event and not a contract. Participants entering this Lucky Draw, hereby waive any legal right, if any, to enforce against us, our holding company, related companies, agents, servants or employees in relation thereto.

2.22. We reserve the absolute rights to change, add or delete the terms and conditions of the Lucky Draw from time to time or terminate the Lucky Draw, without prior notice. Should any disputes arise, we reserve the final right of the decision.

2.23. The results of the draw will be published on our official website www.nci-health.com and selected social media platforms.

3.1. The images of prizes in all marketing materials are for illustration purposes only. Actual products may be different from the images shown.

3.2. NCI may, in its sole and absolute discretion and without prior notice, substitute, withdraw, add to or alter any of the prizes offered with another of comparable value if the prize is unavailable.

3.3. The prizes are provided on “as is”, “with all faults” and “as available” basis. NCI does not warrant, represent or guarantee the usability or quality of the prizes, or Terms & Conditions of “Promotions” (“T&Cs”) that the claims made by the manufacturers, distributors and/or service providers of the prizes are accurate. To the fullest extent permitted by the law, NCI disclaims all warranties (whether express or implied) including but not limited to warranties that the prizes will meet the prize winners’ requirements, warranties of satisfactory quality, warranties of merchantability or fitness for a particular purpose. All warranty claims in regard to a prize should be directed to the applicable manufacturer/service provider.

3.4. Taxes, if any, related to a prize are the sole responsibility of the prize winner. NCI accepts no responsibility for any tax or other liability that may arise from the prize winnings.

4.1. Prize winners agree that all personal data (including images) submitted may be collected, used and/or disclosed by NCI and its related corporations for the following purposes:
4.1.1. Communication with the winner for purposes related to this promotion; and
4.1.2. Such other purposes as NCI may reasonably deem appropriate, or in relation to which the winner has otherwise provided NCI with consent.

4.2. All prize winners will be photographed during prize collection. For the avoidance of doubt, participation in this Contest and acceptance of a prize each constitutes permission for us to use participants’ and winners’ names, personal particulars, image, voice and/or likeness, including but not limited to photographs, video and recordings, for the purposes of marketing, advertising and trade without compensation, regardless whether such usage is limited to the Promotions or otherwise, and whether by way of direct marketing or otherwise.

4.3. Each prize winner agrees to co-operate with and participate in the activities organized for NCI’s promotional purposes. If the prize winner has collected a prize but does not comply with these obligations, the prize winner may be required to return the prize (or the equivalent value) to NCI.

4.4. By participating in this promotion and/or claiming any prize, you hereby release and agree to hold harmless, subject to the maximum extent permitted under the law, NCI and its affiliates, contractors and agents and their respective directors, officers and employees from any and all liability for any loss (including, without limitation, indirect or consequential loss), damage, expenses, personal injury or death in connection with this promotion, or any prize).

5.1. By participating in our Promotions, you agree to be bound by and to comply with these Terms and Conditions (T&Cs). NCI may, at any time, at its sole discretion and without prior notice, vary, modify or amend the terms within these T&Cs. The amended T&Cs will replace the original T&Cs.

5.2. These T&Cs shall be governed by Singapore law and participants in the promotion irrevocably submit to the exclusive jurisdiction of the courts of Singapore.

5.3. In the event of any inconsistency between these T&Cs and any brochure, marketing or promotional material relating to the promotion, these T&Cs will prevail.

5.4. All matters, including but not limited to disputes and questions, relating to this promotion and the T&Cs will be determined by NCI at its sole discretion. NCI’s decision shall be final, conclusive and binding.

5.5. Non-compliance with or breach of any of these T&Cs may disqualify a participant, and any prizes won may be forfeited, withheld, withdrawn or reclaimed by NCI.

5.6. These T&Cs and any amendments will be displayed at www.nci-health.com.

5.7. All information is correct at the time of print and subject to change without notice.