Recogen® FAQ

May I consume Recogen® together with glucosamine?

Yes, you may take them together.

However, to better identify the product's efficacy, we recommend taking Recogen® by itself for at least 1-3 months.

Is Recogen® a steroid or pain killer?

Neither, Recogen® is a food supplement, not a drug.

Recogen® has no known side effects and is proven safe for long-term consumption.

In 1999, U.S Food & Drug Administration Department granted the GRAS (Generally Recognized As Safe) status to Bioactive Collagen Peptides (BCP), proposing it to be safe for consumption. An example of GRAS substance includes common salt, sugar and vitamins.

Other FAQs

Bone K+® FAQ

How does Bone K+® support bone health?

Bone K+® is a proprietary blend of Krill Oil, Vitamin D and K that protects bone and joints from degeneration while enhancing calcium absorption.

Bone K+® also contains astaxanthin, an antioxidant naturally found in krill oil that helps minimise free-radical damage to your body.


To lower the risk of gastrointestinal effects, please consume 2 soft gels (1 red capsule and 1 yellow capsule) after food daily.

People who are allergic to seafood or shellfish should exercise extreme caution. Please talk to your health professional before use if you are taking blood thinner medications such as Warfarin and Aspirin or have an existing medical condition.

Other FAQs

BrainFit FAQs

Where is BrainFit manufactured?

BrainFit is formulated in Singapore by NCI Health with ingredients made in the USA and later sent to an established 3rd party gummy manufacturer for production.

Why do the BrainFit gummies lump together in the bottle?

The lumping of gummies is a common phenomenon, especially with sugar-free gummies. To counteract this, we recommend shaking the bottle before opening it.

Clumping does not occur in regular gummies because sugar coating is used to prevent clumping from taking place. However, the sugar content in the gummy is unhealthy and may negatively impact children’s oral health.

Other FAQs

NCI Membership FAQs

More details coming your way!

Terms and Conditions

Golden Ticket T&C

1. Open to customers 18 years old and above who have purchased from NCI Health Annual sale event held at Suntec Convention Hall 403-405. 

2. The Golden ticket is awarded “as is” without any warranty.

3. The Golden Tickets cannot be transferred, substituted, or exchanged for cash, goods or services that are not under NCI Health. By accepting the prize, winners agree to the conditions of its use. 

4.The Golden Tickets cannot be combined with any other promotions or birthday benefits.

5. NCI Health reserves the right to substitute the prize for an equal or greater value at any time should circumstances beyond its control arise. 

6.The product credits will be credited to members’ accounts upon redemption.

7. As a prize winner, you consent to participate in reasonable publicity by offering the publication of your name, photographs, and comments on relevant social platforms without any fee being payable.

8. All prizes must be claimed by 29th Feb 2024, 2359. After the deadline, NCI Health reserves the right at its sole discretion to declare the winner or participant invalid.

Free Shipping for first-time buyer T&C

1)The welcome offer can only be used once by new customers who have subscribed to NCI’s mailing list.

2) The welcome offer only applies to purchases made on the NCI Official Website.

3) The welcome offer cannot be claimed after completing the purchase or combined with any other promotions or birthday benefits.

4) Suppose NCI believes the use of the welcome code involves an act of fraudulent, dishonest and/or abuse; NCI will take all necessary measures to suspend or remove any accounts we deem may be linked to you or forfeit the points you have accumulated in NCI membership system without any notice.

5) NCI reserves the right to cancel, alter or amend the terms and conditions without prior notice. The decision of NCI Health is final and binding in all matters relating to the welcome offer.

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