How to Order

Mode of Payment

We accept PayPal, Credit card, PayNow, and Bank transfer for all local orders.

If you opt to make payment via PayNow or bank transfer, kindly send us the proof of payment after paying. Please note that we will only process the order once we have received the payment.


Confirmation of order

An electronic acknowledgement will be sent to you within 24 hours upon successful order submission. If items ordered are unavailable, we will notify you to take further action.


Processing time

We will process all orders placed on Sundays and public holidays on the next working day. While we aim to process your orders within 24 hours, this timeframe can take a little longer(about 3 to 5 days) during promotional periods.

Please be advised that there may be specific orders that we cannot accept and/or must cancel. At our sole discretion, we reserve all rights to refuse or cancel any order without any reason.


Membership System

You automatically become an NCI Heath member when you make purchases with your mobile number on this website.


We are here to help!

For assistance, please email us at or

contact us at 6744 5566.

You may also drop us a message in our chat service below.